Call Center Set-up

Retail Goods Manufacturer, USA 

An American retail goods manufacturer needed to set up a 24-hour customer service call center in Japan, where their product was enjoying brisk sales. However, the company lacked resources and was unfamiliar with Japanese laws for employing workers in Japan.
Mannet set up and managed the call center on their behalf. The client was pleased with the state-of-the-art facilities and capable staff that Mannet provided.

Charity Concert Event, UK

A British company was planning a seven-country international charity concert event but did not have a legal entity to represent it in Japan.
Mannet helped the client by outsourcing promotional work to a Japanese PR company and recruiting event staff for the concert. Since Mannet represented the company in Japan, it was not necessary for them to establish a legal entity.

Retail Goods Manufacturer, USA

An American retail goods manufacturer needed to set up a 24-hour customer service call center in Japan, where their product was enjoying brisk sales. However, the company lacked resources and was unfamiliar with Japanese laws for employing workers in Japan.
Mannet set up and managed the call center on their behalf. The client was pleased with the state-of-the-art facilities and capable staff that Mannet provided.

Auto Parts Manufacturer, China

An automotive industry company from China was sending a representative to meet face- to-face with Japanese partners, but officials from the company worried about miscommunication, as neither party were native English speakers, nor could they understand one-another’s native language.
Mannet provided a skilled interpreter, perfectly bilingual in both Mandarin Chinese and Japanese, to facilitate talks and ensure that the meeting went smoothly. The client declared the trip a huge success.